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Complaint Management Excellence

Cook, Sarah

Complaint Management Excellence - London Kogan Page 2012 - ix, 192 p.

ISBN: 97807494653058

Subjects--Topical Terms:
CONSUMER COMPLAINTS
CUSTOMER LOYALTY
CUSTOMER SERVICES

Dewey Class. No.: 658.812

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Knowledge Resource CentreAzadi ka Amrut Mahotsav

Complaint Management Excellence

Knowledge Resource Centre

Azadi ka Amrut Mahotsav