000 00311nam a22001337a 4500
999 _c1567
_d1567
020 _a9789332587687
082 _a658.8
_bWIR
100 _aWirtz, Jochen
245 _aServices Marketing : People Technology Strategy
250 _a8th ed.
260 _aNoida
_bPearson
_c2019
300 _axxii,817p
942 _cBK